MONEY WORRIES?
If you’re in financial difficulty we’re here to help.
At Bumper, we understand the need to keep your car on the road to get you
and your family from A to B. We also understand that sometimes, a little extra
help is needed in times of financial stress.
If you’re finding it difficult to stay on top of your finances know that you’re
not alone. We’ve compiled some stories of real people we've helped. Their
names have been changed to protect their identities.
Paul – how Bumper helped a single dad
Meet Paul, a dedicated single father of three energetic primary school-aged children. As the sole breadwinner, Paul has always had to budget carefully each month to keep up with the bills and ensure his kids have everything they need.
Life as a single parent is challengin
Emma – helping a new mum through financial hardship
Emma is currently on maternity leave, enjoying one of the most exciting periods of her life, adjusting to life as a new mum.
However, being on maternity pay leaves things tighter in her household, which means bills that would normally be manageable are suddenly large caus
Stefan – how Bumper helped student Stefan
Stefan is a computer science student working part-time to help fund his studies. He needs his car to balance his busy schedule and get him between uni and his job on time.
When his car wouldn't start one day on the way to work, Stefan knew it was something serious. <
Julia – helping pensioners with the cost-of-living crisis
Julia has been drawing her pension for three years, and budgeting carefully has always been a part of her routine.
However, the cost-of-living crisis made managing her finances increasingly difficult. When winter arrived, her fuel bills soared, and Julia found herself una
Mo – mental health struggles and new tyre bills
Mo found herself in a tough spot when her car's wheels needed replacing. The thought of shelling out the upfront cost for four brand-new tyres was overwhelming.
With her tight budget, it seemed impossible. However, her car was essential for her daily commute to work. With
Asim – injury resulting in time off work
Asim was unfortunately injured at work, leaving him with nerve damage. This resulted in a significant period of unemployment and reduced income. Due to this, Asim was behind on most of his bills resulting in his debt piling up.
Katherine – lost her husband and struggled with car repair bills
Katherine’s life took an unexpected and tragic turn when her husband died suddenly.
Katherine faced not only the emotional trauma of losing her partner but also the harsh financial realities that followed. With her household income dramatically reduced, Katherine found he
Meera – struggling with finances and no income
Meera suddenly found herself without an income when her benefits were unexpectedly stopped.
The abrupt loss of financial support left her in a difficult position, struggling to cover her everyday expenses. To make matters worse, her car battery failed and needed replacing
George – diagnosed with cancer
George was diagnosed with cancer, that led to ongoing treatment and extended time off work. His partner took on the role of caregiver, dedicating their time and energy to supporting George through his illness.
However, the couple soon found themselves struggling to manage
NEED SOME HELP OR ADVICE?
Our support team are here to listen, understand and advise you on how to seek help to manage your finances.
Speak to our friendly support team on the phone, via live chat or by email.
Other ways you can get help with your money worries
stepchange.org - the UK’s largest provider of free independent debt advice and managed solutions
nationaldebtline.org - offering free and independent debt advice over the phone and online
themoneycharity.org.uk - working to empower people across the UK to develop the skills and behaviours to make the most of their money
entitledto.co.uk - a free, online benefits calculator, that helps individuals calculate and understand the benefits they are entitled to
Or contact citizensadvice.org.uk for a full list of local financial advisors and debt counsellors
Questions?
What can my PayLater be used for?
Bumper can be used to split the cost of car repairs, servicing, MOT, warranties, and accessories. Ultimately, it is down to the retailer what Bumper can be used for so please always check with them first.
What if I am not accepted for a PayLater?
Unfortunately, you will not be able to use Bumper on this occasion. This is due to the credit checks we undertake. Please contact our support team if you have any questions regarding the declined application.
What happens if I can’t make my repayments?
Bumper are here to help if you cannot keep up with your monthly instalments. As soon as you feel the payments are not manageable, please contact our support team straight away. Our support team will aim to come to a mutually agreeable arrangement which is suitable for you.
What is a temporary repayment arrangement?
A temporary repayment arrangement is a reduced repayment for an agreed period. The amount and number of repayments will vary depending on individual circumstances.
What is a new repayment arrangement?
A new repayment arrangement is a repayment plan that has been amended from the original repayment terms.
What affect does a repayment arrangement have on my credit file?
We are obliged to report the status of your PayLater plan to the credit reference agency every month. If you enter a repayment arrangement with Bumper, this will be reported on your credit file due to a change in the original payment terms. Please note, this is not classed as a late payment.
Who do I contact to discuss my PayLater?
You can contact Bumper by the following methods to discuss your loan:
- Phone – 0800 612 0946
- Live Chat – www.bumper.co
- Email – support@bumper.co
How do I contact Bumper?
You can contact Bumper by the following methods to discuss your loan:
- Phone – 0800 612 0946
- Live Chat - www.bumper.co
- Email – support@bumper.co
Can I apply for more than one PayLater?
Yes, subject to the credit checks and, you can have multiple PayLaters out at the same time.