Congratulations to Brayleys Nissan Manchester, the latest site on the Bumper network to be named Dealership of the Month. 

Since joining the Bumper network in 2021, Brayleys have used Bumper’s PayLater to split the cost of their customers’ service and repair work. 

The team at Nissan Manchester also use PayLater via CitNOW, allowing customers to select their service work and flexible instalments within their eVHC and giving valuable time back to service advisors.

Chris Booth, Business Development Consultant for Bumper, is the site’s account manager. 

He said, “Congratulations to Brayleys Nissan Manchester. We've seen a big increase in conversion and customer retention with sites taking a proactive approach to offering Bumper, and Brayleys is no exception. 

“The team on site have put PayLater firmly into their everyday aftersales process and have now seen this reflected in their VHC stats and customer feedback.” 

A big well done to Tom, Billy-Jo, Jessica, and the whole team at Nissan Manchester on your win! 

Brayleys Nissan Manchester crowned Dealership of the Month 

Bumper has expanded its operations with the appointment of three new senior positions to support its ambitious growth plans in the UK and Europe. 

Alfie Sansom joins as finance director overseeing financial operations, credit and treasury management, tax structuring and capital allocation. He was previously head of finance at Conducktor and has worked at senior levels at PwC, Grant Thornton and Sky.

Jonathan Westwood has been appointed as Bumper’s head of legal and compliance. A general counsel with experience of international commercial contracts with Siemens and Experian, he joins from the Mortgage Advice Bureau where he was head of legal. He will spearhead Bumper’s risk, legal and compliance function 

as the company progresses towards regulated status.

Shreenidhi Subramanian joins as Bumper’s senior product manager. She has a background in fintech and will help scale and grow the business’ product portfolio.

Bumper is ranked at 281 in the FT1000 list of the fastest-growing companies in Europe and is the 49

 fastest-growing UK business across all sectors.

Headcount has grown significantly over recent years with 71 staff across t

he UK, Ireland, Spain, Germany and Netherlands and a further 16 in Turkey at the company’s dedicated 

Commenting on the appointments James Jackson, Bumper’s co-founder and CEO said: “We’re delighted to welcome Alfie, Jonathan and Shreenidhi to the team; all three bring a wealth of specialist and leadership experience to the business and we wish them every success in their new roles.

“As Bumper enters the next stage of its growth, which will see the number of repairs we help dealers to facilitate double this year to 500,000, we have created these new senior positions to support our expansion.”

Bumper announces new additions to management team as it accelerates growth plans

Bumper anuncia nuevas incorporaciones al equipo directivo

Bumper and Keyloop have launched the next phase of their integration by adding all payment types and automatic payment reconciliation for dealers. 

Bumper’s suite of digital payment solutions is included in the enhanced integration. Pay by link, payments made on the customers’ device via SMS or email; Pay by bank, an account-to-account open banking payment method; PayLater, interest-free monthly payments; and PayPads, the all-in-one point-of-sale device bringing together all payment types in a familiar mobile terminal. 

Increased payment flexibility at the checkout improves customer satisfaction and retention. A survey of Bumper customers found 90% would return to the same dealership because Bumper was offered as a payment option and 89% said they felt less stressed. 

This new solution is a major leap forward for retailers with reconciled payments within the Keyloop platform. Designed specifically for Keyloop’s dealer management systems, automated payment reconciliation saves all areas of the business time, from the advisors in the workshop to accounts teams in the back office. 

Payments automatically reconciled across all systems mean advisors no longer need to switch between platforms, minimising the risk of miskeyed information and improving efficiency. Currently available in the UK, further payment enhancements will be rolled out across Spain, Germany, and the Netherlands in the coming months. 

Bumper Co-Founder and CCO, Jack Allman, said, "This integration marks a major milestone in our mission to simplify and enhance the payment process for automotive retailers. We're excited to bring these advanced capabilities to Keyloop's network, driving greater efficiency and customer satisfaction." 

Sebastien Fabri, Partner Director at Keyloop said, “The new enhancement to the Bumper-Keyloop integration marks a significant step towards full digitalisation of payments and reconciliation in the automotive space. Consumers today demand flexible options at the checkout and Bumper affords them this opportunity. Whether that’s Buy Now Pay Later, paying remotely via link, open banking, or instore on the PayPad, this integration is an essential tool for any customer-centric dealer.” 

For more information on how the Bumper Keyloop integration can transform your dealership contact 

Bumper and Keyloop launch major enhancement to DMS payment integration 

Millennials are the most likely car owners to use buy now, pay later (BNPL) services to cover their car repair, servicing and MoT bills.

The Millennial demographic typically covers people born between 1981-1996.

Research by Bumper, the automotive fintech payment specialist, has identified 43 as the average age of customers using BNPL, with these owners choosing to spread their costs rather than pay upfront or use credit cards.

This overall average was consistent across franchised dealers but dipped to 38 for independent workshops.

However, older Generation X owners (born between 1965-1980) are likely to use BNPL for more expensive bills. The study found 47 was the average age of buyers using deferred payments for bills costing £2,000-£4,000; 

The UK and Ireland have the youngest average users in Europe (43), followed by Spain (45), Germany (46) and the Netherlands (47). 

“When it comes to settling workshop bills, budget-conscious millennials have identified the benefits of spreading their outgoings with BNPL, rather than racking up credit card debt,” said James Jackson, CEO and co-founder of Bumper. 

“Car owners born in the early 1980s will typically be at a life stage where they have monthly mortgage or rent payments and have a young family; so choosing to spread their motoring costs, interest-free over several months, makes perfect sense. 

“Our research also shows BNPL is not restricted to Millennials as older Gen X owners are

likely to use it to cover more expensive bills,” he said. 

This year Bumper forecasts it will help car owners to fund over £460m worth of car repairs. 

Millennials most likely age group to spread car repair costs with buy now, pay later (BNPL)

Millennials: La Generación que Prefiere Reparar su Coche con "Compra Ahora, Paga Después" (BNPL)

Millennials streuen die Kosten für Autoreparaturen am ehesten mit "buy now, pay later" (BNPL)

A big congratulations to our latest Dealership of the Month, Stephen James BMW Woolwich.

The site excelled in their use of Bumper's PayLater this month splitting the cost of customers' bills into interest-free monthly instalments.

BMW Woolwich noted how Bumper's digital payment options directly contributed towards the dealership's main objectives of increased conversion and customer satisfaction.

Steven Treais, Aftersales Manager at the Woolwich branch, said, “Bumper has dramatically increased our retail profit and the convenience of spreading the cost has also improved the customer experience.”

The team have embedded PayLater into their everyday aftersales process, using the flexible payment option to split the cost of customers' VHC service work, parts, and accessories. Similarly, the sales team use PayLater to enhance the customer experience by funding value-added products.

Samuel Manford (pictured holding the award above) said, “Bumper is a great way to pay for unexpected vehicle repairs. They offer easy and interest-free forms of payment to help customers get their vehicles back on the road. Whether it's £2,000 or £5,000, Bumper saves customers time and peace of mind."

Many customers at the site use PayLater via the CitNOW integration, which allows drivers to split the cost directly from their eVHC. 

Customers took to Trustpilot to praise the use of Bumper at Stephen James. One said, “Easy to set up payment plan. Very good service at a time when needed." Another driver said, “It’s more stress-free for customers to use.”

Congratulations to Steven and the team at Stephen James BMW Woolwich.

Dealership of the Month: Stephen James Woolwich

A Tesla battery replacement costs £8,000-£20,000 in the UK. Costs vary by model, with higher-end Tesla batteries exceeding £18,000.

However, there’s more to it than one fixed number. In this article, we’ll discuss how Tesla batteries work, the cost to replace them, and even tips on prolonging their lifespan. 

How much does a Tesla replacement battery cost in the UK?

The average cost for Tesla battery replacement is between £13,000 and £20,000, depending on the vehicle model and age. 

One of the biggest factors in battery cost is the capacity; the performance versions have larger battery packs with more cells that cost more to replace.

EV batteries make up a large chunk of a car’s cost, but Teslas tend to be pricier than most due to high material and labour expenses, among other factors.

EV batteries contain costly materials like lithium, cobalt, and nickel, making them expensive—even for basic models. Tesla batteries cost even more due to vehicle complexity, much like luxury brands with higher repair costs.

Older Model S Teslas (some nearing 12 years) face rising repair costs due to limited parts availability at dealerships. Plus, with batteries buried under the car, replacement is labour-intensive and costly.

Comparing different model-specific Tesla battery costs

Want to stick with Tesla? Here’s how the different variants of each model compare. 

Tesla offers varying mileage periods for each vehicle, but generally provides an 8-year warranty across all models. Each period includes the condition that battery capacity must remain above 70%.

How often do Tesla batteries need to be replaced?

Tesla batteries barely ever need to be replaced. The company claims that the batteries last from 300,000 to 500,000 miles before you need to replace them. So, the Tesla battery cost might seem high, but most drivers will never have to pay it.

Do Tesla batteries really last 500,000 miles?

 explained that lab tests gave 80% battery retention at 500,000 miles. However, the real figure will always depend on the maintenance, usage, and charging habits. 

Can you replace a Tesla battery yourself?

No, replacing a Tesla battery yourself is not recommended. 

It requires specialised knowledge, tools, and safety measures. If the battery is replaced, Tesla’s warranty may also be voided. This is why it’s important to research ‘How much is a Tesla battery?’ when something seems to be wrong with the car.

Yes, Tesla may replace your battery for free, but only if it’s covered under warranty and the issue is due to a manufacturing defect. 

Battery replacements outside of warranty are generally at the owner’s expense—so you’ll need to know the latest Tesla replacement battery cost.

Tesla uses Lithium-Ion batteries, similar to those in laptops and phones, but on a much larger scale. These batteries store and release energy by moving lithium ions across electrodes, generating voltage.

A typical Tesla battery contains over 7,000 cells. To maintain optimal temperature, complex cooling and heating systems are used, with some Teslas using the car's air conditioning to cool the batteries.

Lithium-iron-phosphate batteries (LFP) in Teslas

Some Tesla models, like the single-motor Model Y and Model 3, use LFP batteries, which are considered safer than Lithium-Ion batteries.

LFP batteries have two distinct downsides: slightly reduced energy density, resulting in shorter range, and 

Tesla Model 3 battery replacement cost, you might want to check up on your battery to find out whether you’ll have to pay anytime soon.

Here are five quick steps you can use to check Tesla battery health:

How To Make Your Tesla Battery Last Longer

To avoid costly battery replacements, take care of your car’s battery from day one. Proper use is just as important as 

While advice can vary, here are the best tips to extend your Tesla battery’s life:

1. Regular Maintenance and Monitoring of Battery Health

To keep abreast of what habits affect the battery’s health, check in regularly with the battery monitor on your vehicle. It has great information about battery temperatures, state of charge and more. 

While supercharging stations are convenient, frequent use can harm the battery’s health. Most 

 recommend using slower household wall chargers.

It’s believed that slow charging helps retain up to 10% more battery health over 8 years compared to regular supercharging.

Temperature significantly impacts battery life, with extreme cold or heat reducing performance. 

In regions with extreme temperatures, EVs use battery cooling systems, even while parked, to prevent overheating.

Tesla offers a strong battery warranty compared to other brands, with all models covered for at least 100,000 miles or 8 years, whichever comes first.

If you intend to keep your EV for over 5 years, it is vital to check the warranty period from the manufacturer. For some comparison, Renault offers 8 years/100,000 miles, Toyota offers 15 years, and Ford only offers 3 years/60,000 miles. 

If you need to replace your Tesla or other EV’s battery, check your warranty period early, as Tesla won’t honour claims made after it expires.

How to make a battery warranty claim with Tesla UK

Contact the dealer or Tesla Centre where you purchased your car to initiate a warranty claim. 

Tesla will require details such as the purchase date, current mileage, battery capacity, and other relevant information.

Final thoughts on Tesla battery replacement

If you're considering an EV, it’s vital to ascertain what battery warranty the manufacturer gives and compare that to how long you intend to keep the car. Having to pay out of pocket for an EV battery replacement will rarely make for a cost-effective purchase!

Big battery costs aren't the only cost that comes with owning an EV!

 lets you split the cost service and repairs into monthly payments, completely interest-free.

Apply online for up to £5,000 and choose from 1,000s of trusted repairers. 

How Much Does A Tesla Battery Replacement Cost?

¿Cuánto Cuesta Sustituir la Batería de un Tesla?

Was kostet ein Batteriewechsel für mein Tesla-Modell?

Bumper’s fundraising team have successfully raised £1,400 for Ukraine’s Crisis appeal. 

Raised through the sale of raffle tickets to colleagues, family and friends, prizes were donated by Bumper’s partners. Kwik Fit, Arnold Clark, Zuto, Fyber Agency, Parkers Branded, and our guest speaker for the evening Claire Lomas all kindly donated prizes for the raffle. 

Prizes included luxury hampers, a Cloud Nine hair care set, a bottle of champagne, a gift voucher, and a Bumper-branded poncho. 

The funds will support those affected by conflict in Ukraine where the level of humanitarian need remains staggeringly high. 

Over the last two years, the conflict has caused over 10 million people to be displaced and recent shelling and cold weather conditions have increased the suffering for those still living in the conflict. 

Funds raised by Bumper will go towards funding healthcare, psychosocial support, crucial heating stations, door-to-door welfare checks, safe accommodation and power for vital services. 

Bumper’s Georgie Jackson is the head of the fundraising team. She said, “The situation in Ukraine remains as pressing as ever and we’re proud to be supporting such an important cause. 

“Thank you to everyone who purchased a ticket to our raffle, the generosity of you and the partners who donated the prizes means so much to us and without it we wouldn’t have been able to raise such an impressive amount.” 

Bumper’s fundraising team has set ambitious plans for the year ahead and hopes to raise further funds for more important causes. 

Bumper raises £1,400 for the Ukraine Crisis appeal

We're pleased to announce that our Ankara office has been awarded the prestigious 'Best Small Size Workplaces 2024' award by Great Place to Work.

The award recognises the safe and collaborative environment Bumper has always strived to create across its locations. 

What is the Best Small Size Workplaces Award?

The 'Best Small Size Workplaces' award is granted by 

 a global organisation that evaluates and recognises the best companies to work for around the world.

This award is given to companies that have demonstrated an outstanding working environment, based on trust, respect and collaboration between all team members.

To earn this recognition, award-winning companies are evaluated through anonymous employee surveys and several in-depth analyses of the workplace's practices and policies.

Achieving this recognition has been no easy task, but at Bumper we have focused our efforts on creating an environment where our team feels valued and motivated, regardless of their location.

In 2023 we achieved Great Place to Work UK and Great Place to Work Turkey certifications for our offices in London, Sheffield and Turkey, but we wanted to go further!

This year our commitment was reflected through the 'Best Small Size Workplaces' thanks to the consistency in our values. Some of the key factors that helped us achieve this recognition include:

Receiving the 'Best Small Size Workplaces 2024' award is validation that we are on the right track. This award not only distinguishes us as a leading company in creating positive workplaces but also drives us to continue to improve and adapt to the needs of our team.

In addition, this achievement has a positive impact on our reputation and helps us attract and retain high-quality talent. According to Great Place to Work studies, recognised companies tend to outperform in their industry. 

A positive work environment can increase productivity by up to 20% and reduce staff turnover by 41%, which is a great benefit to both our employees and our customers.

We are extremely proud of our Ankara office for receiving the 'Best Small Size Workplaces 2024' award. This achievement would not be possible without the effort and dedication of our hard-working and committed staff.

Alastair Shephard

Content Writer