John Clark BMW and MINI Aberdeen: Harnessing flexible payment options to bolster customer experience
John Clark BMW and MINI Aberdeen are our final dealership to have been named Dealer of the Month for 2025.
This is the second time John Clark BMW and MINI Aberdeen have won the award, having won previously in December 2022.
This time, the team received the recognition for utilising Bumper’s flexible payment options to improve the customer experience.
Since 2022, the team have increased payment flexibility for their customers by adding additional payment methods into their offering – resulting in a near-perfect 4.8 out of 5-star rating on Trustpilot.
In a review, one customer said: “BMW Aberdeen John Clark’s customer service is amazing. Very helpful, and I would really recommend Bumper to anyone who wants to split their bills.”
Another customer said: “Unbelievably easy to set up. Done in like 30 seconds. So easy to spread out payments over a time to suit you. Would definitely use again.”
By turning on Bumper Pro, John Clark has unlocked access to exclusive operational cost-saving features.
Raymond Henderson, Service Manager at the Aberdeen branch, said: “You can see Bumper Pro was built by people who just get automotive. It addresses day-to-day challenges dealers like us face every day.
“By diverting customers to more cost-effective payment methods like Pay by Bank, we’ve been able to reduce the burden of card processing fees on the business.
“With Bumper Pro, you see the difference it makes to the business right away. Now that we have it, we can’t live without it.”
Congratulations to the whole team at John Clark BMW and MINI Aberdeen!
Split your car repair cost over monthly repayments interest-free.
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