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Jonathan Westwood

Chief Compliance Officer

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Annabelle Clarke

PR Manager

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Eduardo Rodrigues

Content Writer

Eduardo Rodrigues | Author

Claudia Tuñón

Claudia Tuñón | Author

Isobel Coughlan

Isobel Coughlan | Author

Joseph Law

Bumper Content Writer

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Alastair Shephard

Alastair Shephard | Author

Volkswagen UK is improving their aftersales experience by offering customers interest free on repairs, servicing, MOTS and accessories.

Bumper is an innovative, interest-free lender that allows customer to split their repair bill at no additional cost. With flexible options to suit big and small invoices, anything between £60 and £3,000 can be borrowed and split over 1 to 6 instalments (a payment made on the day is required for 4, 5 and 6 instalments).

The service is available in participating VW garages across the UK. Applications are subject to a Soft Check and a decision is presented to the customer instantly.

Head of Aftersales at VW UK, Kevin Rendell, said, “The 0% offer allows drivers to spread the cost of accessories, maintenance, repairs and more, all with the reassurance of Volkswagen Retailer customer service. “

Bumper, CEO, James Jackson, said, “So far, the UK aftersales sector has demonstrated commitment and innovation when it comes to keeping key workers on the move. From drop off and pick up service appointments for essential work, through to offering frontline staff special service discounts, dealers are showing they are willing to pull out the stops.

“However, ability to pay for aftersales services, no matter how urgent, will also be compromised. Introducing payment flexibility can be one way in which dealerships can offer these key customers support during uncertain times.

“Because of the uncertainty that will surround the economy for some time after the current lockdown measures are lifted, many people will be unable to, or wary of paying for 

“Again, providing customers with payment flexibility, such as the ability to split their payments interest free over a number of months, will help dealerships retain customers and sell work that might otherwise prove difficult.”

Bumper is an interest free financing solution for car repairs and services that is customer centric and responsible. To find out how much you can borrow and look for participating garages, click below to find a service partner.

Volkswagen to offer 0% APR finance in bid to boost aftersales experience

 flexible interest-free payment solution across its service departments.

Jaguar Land Rover customers will be given the option to split their bills into affordable monthly payments completely interest-free. Bumper’s use of risk management systems and artificial intelligence allows an instant decision to be made whilst the customer’s car is still in the dealership. This allows maintenance work to be carried out and gives the customer peace of mind their bill has already been dealt with.

Customer Services Director of Jaguar Land Rover UK, Garry Burns, said: “We have seen a significant shift in consumer payment patterns, with many now preferring to split payments and pay on a monthly basis allowing us to broaden the options available to customers.

“As part of our commitment to giving customers the best possible experience when driving a Jaguar or Land Rover vehicle, we also want to make sure payments are as flexible and convenient to manage as possible.”

Jack Allman, co-founder of Bumper, said: “Jaguar Land Rover is one of the most recognised automotive brands in the world and we’re looking forward to helping them further improve their service experience, and continue their drive for innovation and customer excellence, with the ability to offer a buy now pay later option.

Jaguar Land Rover Roll Out Bumper Buy Now PayLater Option Across Service Departments

With many big online and high street names offering customers greater flexibility Buy now Pay Later is growing in popularity. Currys, Ikea, Very.co.uk and many others engage consumers with offers of slicing their bills and delaying payments.

Buy now pay later is a finance option that allows you to make purchases either by splitting them into monthly payments and/or delaying the payments to a later date.

Some providers have interest bearing BNPL options so it’s important to find out before applying, however this will often be made clear to you beforehand. Other providers, such as Bumper for car repairs, is interest free and won’t charge you extra for splitting your bill.

Why is Buy Now Pay Later becoming more popular?

For online shoppers using sites such as Pretty Little Thing, Missguided and ASOS BNPL allows customers to purchase more items and return clothes before payments are made. Retailers offering BNPL on larger items, for example washing machines at Currys or 

, allows customers to split often unexpected bills into affordable monthly payments.

Will using Buy Now Pay Later affect my credit score?

As some BNPL options require a credit check it can be used as a way to boost your credit score. Regular on-time payments are reported back to the credit reference agency and can be looked upon as favourable by lenders in the future. For advice and to see your credit score you should consult a credit reference agency such as Experian.

Bumper is an interest free solution for car repairs and services that is customer centric and responsible. To find out how much you can borrown and look for participating garages and dealerships, enter your reg and postcode on our website. 

Buy Now PayLater: Fastest Growing Payment Method Globally

We are excited to announce our latest partnership with CitNOW, which will continue to offer increased flexibility for customers when paying for repairs through CitNOW’s workshop app.

Now customers will be able to see required repair work with dealers using CitNOW via video and apply to split their bill into monthly instalments in just a few clicks.

Chief Technology Officer, Colin Tinto commented, ‘What has become clear during this pandemic is that consumers are becoming more accustomed to communicating and transacting digitally and are realising that the associated processes can be a lot more efficient. As we emerge from lockdown, convenience will continue to be a priority for consumers, which is why it made perfect sense for us to partner with Bumper.

“Like us they are a leader in their field, and, more importantly, they share our vision for cutting-edge digital solutions that benefit car buyers”.

The integration is available now in the CitNOW workshop app and is free to eligible sites.

Bumper is an interest free solution for car repairs and services that is customer-centric and responsible.

Announcement: Bumper and CitNOW partnership offers increased flexibility for drivers

Bumper has been selected to join Tech Nation's highly specialised growth programme for the FinTech sector.

The programme is specially designed for companies ready to achieve their potential and scale. It consists of insights sessions delivered by some of the most established fintech entrepreneurs, investors, and partners.

The programme lasts for six months and includes an in-depth induction, a series of learning sessions and networking events with key stakeholders.

A record number of applications have been narrowed down to just 31 companies. The companies include Automated Intelligence, Aveni, Balkerne, BankBI, Bankifi, Caura, Coincover, Credas and Creditable.

Bumper CEO, James Jackson, said, “It’s great to be recognised by this Government-backed programme which selects the 30 most exciting FinTechs in the UK to help support them through their growth phase and includes an international showcase tour to help raise Bumper’s profile and potentially new investment. Previous graduates of the programme include FinTech Unicorns including Starling Bank, TransferWise and Revolut”.

Bumper is an interest-free financing solution for car repairs and services that is customer-centric and responsible.

We’re delighted to announce a partnership with RTC Automotive Solutions. The collaboration will see Bumper’s aftersales payment integrated into RTC’s aftersales platform and will mean Bumper’s ‘Buy Now Pay Later’ service will be easily offered to aftersales customers at dealerships using RTC’s software.

RTC’s Aftersales management technology, which provides dealerships with inbound booking, workshop loading and management, electronic vehicle health check and deferred work contact capabilities, now also includes the ability to offer customers the option of splitting their payments across a number of interest-free instalments.

Decisions are offered and processed immediately within the platform using Bumper’s proprietary risk management technology, helping to speed up the customer approval process and enabling dealerships to sell work that might have otherwise been declined.

Bumper is now used by more than 2,000 dealership sites in the UK, including sites belonging to brands such as Jaguar, Land Rover, Peugeot, Citroën, Ford and Vauxhall. The business has also started working with Volkswagen Group brands across the country. Dealerships typically pay a percentage of the work sold using Bumper to the company.

James Jackson, Co-founder and CEO of Bumper, said:

“Having the ability to offer customers flexible payment options is becoming increasingly important to retail businesses, and dealerships are no different. Customers also have high expectations for convenience and by integrating our solution with RTC Aftersales, we will be able to provide dealerships with a quick way of streamlining the approval of work, with the ability to split payments a seamless part of the process”.

Richard Robinson, Chief Operating Officer at RTC, said:

“We’re constantly looking to develop our solutions and integrate with new partners. The ability for our dealerships to offer their customers a simple way to choose flexible payments as part of the approval process for any required work will ensure a smoother aftersales experience.”

Find out more about RTC’s Aftersales platform here.

Bumper is an interest free financing solution for car repairs and services that is customer centric and responsible.

New RTC and ASF integration offers customers seamless application process

Bumper has teamed up with Ecologi to set and achieve goals for a carbon neutral future.

Bristol based, Ecologi, was set up to empower everyday people and businesses to help tackle the climate crisis. Funds raised go directly to planet saving projects. A key area of focus is Tree Planting, one of the best tools to help keep our temperatures from rising, and carbon reduction, the process of removing more greenhouses gases than are produced.

So far Bumper has funded the planting of 1,000 trees, which is 73.53 tonnes of carbon reduction. This is equivalent to 56 long haul flights, 148,428 miles driven in a car and 221 square meters of sea ice saved.

Bumper’s funding has already contributed to several green projects.

This project aims to provide long term access to clean water for families in the Zoba Debub district of Eritrea by repairing water boreholes. Boreholes are used in the region to access clean water however a large number are broken. Repaired water boreholes access naturally cleaned water purified as it percolates through pores in the rock and reduces the number of residents using fired wood as a means of purification.

Forest plantation on degraded grassland in Uruguay

Previously used for cattle grazing for 300 years, 21,298 hectares of land have been turned into sustainable managed forestry. The project, which is over seen by Rainforest Alliance, should remove 7,644,973 tonnes of CO2 in the next 60 years.

Our goal is to help plant 100,000 trees in the next 12 months and become a carbon neutral business.

To learn more about the work Ecologi is doing 

Bumper team up with Ecologi to tackle urgent climate crisis

A recent forecast produced by the DVSA predicted the number of MOTs carried out in October and November will be 60% higher than normal levels.

Their recent ‘Beat the Rush’ campaign caused one million vehicle owners to bring forward their test last month. More than one million MOTs that took place in September weren’t due until October 2020 – January 2021.

The DVSA said: “The key message now is for customers to book their MOT as early as possible. By encouraging customers to book early, we hope you are able to plan effectively for this busy period and maximise the number of MOTs you can complete.

For garages wanting to get involved in the DVSA’s ‘Beat The Rush’ campaign, you can find more information here. To find out more about how Bumper can help your customers with their repair bill in just a few clicks, click here.

If your MOT is due soon book in as early as possible. To split your next MOT or repair bill into monthly instalments at no extra cost and find garages in your area visit the Bumper website.

DVSA predict number of MOTs to be 60% higher than normal in October and November

Find all the latest industry news and handiest car repair and service tips on the Bumper Blog. Want to get the Bumper view on something? Let us know and we’ll drop a blog post on it as soon as we can.